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Daily Archives: October 17, 2013

US Government vs Service Level Agreements

Perspective and TipsBy Stephen BurkeOctober 17, 2013Leave a comment

The government coming back “online” this week had me thinking of how little emphasis there is on defining the US Government as a critical resource compared to our demand for technology services. Before you think I am going to get all political, I am not. I am actually looking at the percentage of time the…

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